Delete your account or data

Delete specific data

Delete a quote or photo without deleting your account

1. To delete a quote: open it from your quote list, tap the menu, and choose Delete quote. This removes the quote and its line items immediately.
2. To delete a photo: open the job it’s attached to, tap the photo, and choose Delete. This removes it from the job and from storage immediately.

Both actions take effect immediately and can’t be undone. Deleting a quote does not delete the underlying voice recording and transcript it was created from, or the customer record — those remain part of your account’s job history unless you delete your account entirely (see below).

Option 1

Delete your whole account, in the app

1. Open Scoped and sign in.
2. Go to Settings.
3. Scroll to the bottom and tap Delete account.
4. Confirm when prompted.

Option 2

No longer have the app? Email us

If you’ve uninstalled Scoped, lost access to your sign-in, or would simply rather not do it yourself, email support@scoped-app.com from the address associated with your account and ask us to delete it. We’ll confirm your identity and action the request without unnecessary delay.

What gets deleted

Data deleted and retention

Deleting your account is immediate and permanent — there is no recovery period once confirmed. It removes:

• Your business profile (name, address, VAT number, logo, staff and materials price lists)
• Every quote and customer record
• Every voice recording and its transcript
• Every photo attached to a job
• Your account credentials and sign-in identity

Deleting your account also cancels any active subscription. If you connected a Xero account, deletion removes Scoped’s stored connection to it, but does not delete anything already pushed into your own Xero organisation — that data is yours and lives in Xero independently of Scoped.

We don’t keep a copy of any of the data listed above once your account is deleted.

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